Unified Communication

A number of organizations are managing their network infrastructure to be expensive and labor intensive - an expensive burden to the bottom line is painful, but necessary. to stay competitive, however, you must balance your needs with budget limitations. The challenge is to keep your network online with new technology while remaining within a reasonable cost structure. You can not afford to waste valuable resources and the installation of network device configuration using CLI manual and scripts developed in-house. And you can continue to based on incomplete third surveillance products supplier or by optimizing the general views of traps without advanced correlation capabilities. The Logical Technologist Unified Communications Management portfolio can help integrate disparate systems and functions, to overcome the difficulties often associated with managing an always-on, converged network. Moreover, and importantly, it can help save time and money. Laboratory results indicate that use UCM to manage a large network can help you achieve annual savings of operating up to millions of dollar with a three months on the return on investment.

Unified Communications Management portfolio offers substantial savings in capital and operational expenses. Reducing resources, hardware and time spent on network installation, configuration and troubleshooting can help enterprises quickly receive a return on their investment.

The list of opportunities is growing, but here is my basic “10 Must Have UC Features” of today:

  • Presence - knowing the availability of the other users.
  • Unified messaging - one inbox for emails/voicemails/faxes.
  • Integrated audio/web conferencing.
  • Instant messaging/chat One number reach - Call one number to reach the individual because the call could be routed to a desk phone, cell phone, home phone, etc.Click to dial features from Outlook and/or a web browser.
  • Corporate phone books across all locations – domestic and international.
  • Extension dialing over all locations – domestic and international Screen pops with specific, customized customer information.
  • Disaster recovery – calls can be routed to other locations to ensure no call is missed and data can still be accessed so that there is little to no loss of productivity.

Conclusion

Change is a constant in life and in business. UC will certainly continue to evolve to encapsulate more of what businesses need day-to-day. We live in a world today where business is conducted anytime, anywhere, and with more fluency than ever…and UC is helping communicate the way (pun intended).



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